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Digital & Media

Fostering new roles for consumers

As digital communication and services are extending into ever more areas of life, it is important that people’s privacy is protected and digital content is freely accessible to all. We are committed to ensuring that net neutrality takes precedence over individual companies’ desire for profits, now and in the future, and that copyright law is reformed. The internet is not shaped by national borders. However, international data transfers must comply with the provisions of German consumer protection legislation.

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Lina Ehrig

Team Leader Digital and Media

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Miika Blinn

Miika Blinn

Policy Officer Team Digital and Media

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Susanne Blohm

Policy Officer Team Digital and Media

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Florian Glatzner, Referent Team Digitales und Medien

Florian Glatzner

Policy Officer Team Digital and Media

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Marielle Findorff

Policy Officer Digital and Media

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Martin Madej, Referent Team Digitales und Medien

Martin Madej

Policy Officer Team Digital and Media

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Alles zum Thema: Digital & Media

Themenseiten (11)
Algorithmen_Pablo Lagarto - Adobe Stock

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Algorithmen & KI

Ein europäisches Regelwerk für Künstliche Intelligenz (KI) muss sicherstellen, dass KI-Anwendungen europäische Gesetze einhalten und europäischen Werten entsprechen. Dies würde die Akzeptanz und Verbreitung dieser Technologie fördern.

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Netzwerkkabel auf einer Laptoptastatur

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Breitband

Der vzbv fordert Breitbandausbau und Breitbandversorgung für eine flächendeckende Grundversorgung, einen nachhaltig funktionierenden Wettbewerb sowie ein für Verbraucher:innen positives Preisniveau und Leistungsangebot.

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Datenmaut

Um Wettbewerbsverzerrungen zu vermeiden, die Angebotsvielfalt und ein bezahlbares Preis-Leistungs-Verhältnis digitaler Dienste für Verbraucher:innen zu wahren und um die Netzneutralität zu schützen, setzt sich der vzbv dafür ein, dass keine Datenmaut eingeführt wird.

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Datenschutz

Hinter dem Schutzniveau der Datenschutz-Grundverordnung dürfen neue Gesetze nicht zurückbleiben. Vielmehr bedarf es klarerer Regelungen für besonders risikobehaftete Datenverarbeitungen.

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Laptop von der Seite, Hände auf der Tastatur über den Händen Symbole zum Thema Datenschutz

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IT-Sicherheit

Es braucht eine gesetzliche Verpflichtung zu Security by Default und Security by Design: Produkte müssen IT-sicher konstruiert sein und bereits mit aktivierten Sicherheitsmechanismen ausgeliefert werden.

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Artikel (11)
Press Photo 6, Ramona Pop, Executive Director of the Federation of German Consumer Organisations

Credit: © Dominik Butzmann / vzbv

12.03.2024Digital Markets Act: ensure more freedom of choice for users online

Major digital companies such as Google, Apple, and Amazon control access to digital markets. These gatekeepers often impede competition and limit users’ freedom of choice. The Digital Markets Act (DMA) aims to change this. Major digital companies, which the European Commission has designated gatekeepers, are obliged to implement the DMA by 7 March. However, there are indications that some companies might try to circumvent the DMA. Their use of manipulative user interfaces or messages could prevent consumers from exercising their rights. Ramona Pop, Executive Director of the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband – vzbv), says the following:

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Frau schaut skeptisch auf ihr Smartphone

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11.03.2024Digital Markets Act: Apple and Google fail to comply with certain regulations

On the day the law took effect, the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband – vzbv) checked whether operators comply with selected DMA rules. The analysis shows that some obligations have not been fully implemented for Android and iPhone users.

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Ramona Pop, Vorständin des vzbv

Credit: dpa/picture-alliance/vzbv

14.06.2023AI: Strong consumer rights and protection needed

The European Parliament adopted a negotiating position on the AI Act in Brussels on 14 June 2023. Regarding the upcoming trilogue negotiations, the Federation of German Consumer Organisations (vzbv) calls for the AI Act to grant consumers strong rights with respect to AI operators.

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Eine junge Frau spielt ein Computerspiel.

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17.05.2023Loot boxes entice gamers to repeatedly spend money

Game publishers entice gamers to repeatedly spend money on in-game articles such as loot boxes – which offer randomly selected additional content at a cost. This is the finding of a current survey carried out on behalf of the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband e.V. – vzbv). Consumers claim that in some cases they felt pressured to purchase additional content to progress in a game. It is important to protect, in particular, children and adolescents against gambling-like mechanisms and manipulative practices.

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Streaming-Dienste immer beliebter, AGB werden jedoch kaum gelesen

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15.05.2023Drop Data Fees

vzbv opposes a possible European Commission proposal to introduce network fees for internet content providers

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Dokumente (3)
Mann in kurzen Hosen versucht in seinem Schlafzimmer, einen Saugroboter zu reparieren.

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29.08.2023Cybersecurity: Ensure update obligation for the entire lifespan of a product

To date, consumers have no legal protection against cyber risks posed by connected devices. That is why vzbv welcomes the CRA proposal in which the EU aims to introduce EU-wide IT security requirements for the first time.

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Mann hat Smartphone in der Hand

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22.02.2023Interoperability for WhatsApp & Co is on the way

The EU Digital Markets Act (DMA) obliges major messaging services to provide interoperability from 2024. Ideally, consumers can then communicate across different messaging services. For this to work, the European Commission needs to define a technical framework for data protection and data security.

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Frau sitzt in einem autonom fahrenenden Auto.

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21.11.2022Mobility Data Guardian - Ensuring Digital Privacy in Connected Vehicles

Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband e.V. – vzbv) publishes position paper on consumer-friendly and fair access to vehicle data.

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