Consumers have reported a wide range of issues regarding the acceptance of the new Visa and Mastercard debit cards. Following an enquiry, debit card users submitted 1,745 problems to the Federation of German Consumer Organisations.
From targeted advertising and dangerous products to illegal content – to date, there has been insufficient monitoring of what happens on online platforms and search engines such as Google Search, Amazon, Zalando, and TikTok. The EU’s Digital Services Act has introduced new due diligence obligations for platform operators.
To date, consumers have no legal protection against cyber risks posed by connected devices. That is why vzbv welcomes the CRA proposal in which the EU aims to introduce EU-wide IT security requirements for the first time.
Sustainable consumption is difficult: in most cases it is completely unclear to consumers whether the dozens of green claims are factually correct or whether they simply constitute greenwashing. In March 2023, the European Commission presented a proposal for a directive intended to prevent greenwashing.
The Court of Justice of the European Union has decided: Within its jurisdiction, a competition authority can independently take action against the unlawful data protection practices of powerful platforms. However, it must consult with the responsible data protection authorities.