Pressemitteilung

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Press releases

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  1. Press Photo 6, Ramona Pop, Executive Director of the Federation of German Consumer Organisations

    Credit: © Dominik Butzmann / vzbv

    12.03.2024Digital Markets Act: ensure more freedom of choice for users online

    Major digital companies such as Google, Apple, and Amazon control access to digital markets. These gatekeepers often impede competition and limit users’ freedom of choice. The Digital Markets Act (DMA) aims to change this. Major digital companies, which the European Commission has designated gatekeepers, are obliged to implement the DMA by 7 March. However, there are indications that some companies might try to circumvent the DMA. Their use of manipulative user interfaces or messages could prevent consumers from exercising their rights. Ramona Pop, Executive Director of the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband – vzbv), says the following:

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  2. Frau schaut skeptisch auf ihr Smartphone

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    11.03.2024Digital Markets Act: Apple and Google fail to comply with certain regulations

    On the day the law took effect, the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband – vzbv) checked whether operators comply with selected DMA rules. The analysis shows that some obligations have not been fully implemented for Android and iPhone users.

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  3. Online-Händler wie Amazon müssen ihre Kontaktdaten leicht zugänglich auf ihrer Webseite präsentieren

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    04.12.2023 100 days of the Digital Services Act: consumer protection on online platforms still insufficient

    For more than 100 days now, large online platforms and search engines, such as Google Search, Amazon, and TikTok, have had to implement regulations from the EU’s Digital Services Act. The goals include protecting consumers more effectively against online manipulation, and making terms of use easier to understand.

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  4. Press Photo 6, Ramona Pop, Executive Director of the Federation of German Consumer Organisations

    Credit: © Dominik Butzmann / vzbv

    01.12.2023Cybersecurity: finally more security for smart products

    Smart watches, robotic vacuum cleaners, digital locks – connected devices are part of many consumers’ everyday lives. However, this also means new everyday security problems for consumers. To date, consumers have had to rely on the good will of manufacturers when it comes to cybersecurity. The EU wants the Cyber Resilience Act (CRA) to change this. The Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband – vzbv) welcomes the new planned legislation, but criticises the fact that there is no obligation to provide security updates for a product’s full lifespan.

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  5. Frau sitzt am Laptop

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    30.10.2023Court Prohibits Linkedin's Data Privacy Infringements

    The social network LinkedIn is no longer allowed to inform customers on their website that “do-not-track” signals are ignored. Users select this option to prevent tracking of their online activities. The ruling by the Berlin District Court follows legal action brought by the Federation of German Consumer Organisations.

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  6. Kreditkarten liegen auf Geldbeutel

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    04.09.2023Acceptance issues: new debit cards causing difficulties

    Consumers have reported a wide range of issues regarding the acceptance of the new Visa and Mastercard debit cards. Following an enquiry, debit card users submitted 1,745 problems to the Federation of German Consumer Organisations.

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