Consumers should be able to use the internet safely. This includes protecting consumers from unsafe products and unfair practices such as manipulation on online platforms. The so-called trusted flaggers contribute to this. They are supposed to alert providers of online platforms to possible illegal content and thus ensure a safe online environment. This is a requirement of the EU’s Digital Services Act. The Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband – vzbv) has been appointed as a trusted flagger by the German Federal Network Agency (Bundesnetzagentur, BNetzA).
People who were affected by the Facebook data leak can now join the collective legal action of the Federation of German Consumer Organisations . The lawsuit against Meta Platforms Ltd. will help millions of Facebook users in Germany to enforce their claims for damages in a simple and uncomplicated manner.
Tracking and profiling for advertising purposes present significant risks to consumers and society. This is demonstrated by a report commissioned by the Federation of German Consumer Organisations (vzbv).
Consumers enjoy buying a lot of products via online marketplaces such as Amazon, Temu and others, but too many products have been entering the EU for years that do not comply with the EU's rules and are even dangerous.
Amazon, TikTok or Temu: all of the analysed social media platforms and online marketplaces use manipulative designs despite the existing ban on such designs. vzbv calls for the European Commission and the German Federal Network Agency as the German Digital Services Coordinator to enforce the existing provisions of the Digital Services Act (DSA).