Pressemitteilung

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Press releases

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Pressemitteilung

Credit: fotolia.com - pure-life-pictures

  1. Frau steckt einen Stecker in den W-LAN Router, der vor ihr auf dem Tisch steht

    Credit: iStock - aquaArts studio

    12.08.2026Net Neutrality Must Not Be Weakened

    Net neutrality is the foundation of a free and open internet. It ensures that internet service providers treat data equally and do not slow down, block or favour specific content. This principle protects consumers and prevents large companies from gaining unfair competitive advantages through paid prioritisation.

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  2. Eine Frau und ein Mann sitzen am Tisch im Wohnzimmer und blicken auf Rechnungen, die vor ihnen ausgebreitet sind; auf dem Schoß der Frau sitzt ein Baby.

    Credit: iStock - ArtistGNDphotography

    30.07.2026What the “Citizens Omnibus” should deliver for consumers

    The European Commission is planning to simplify the European Single Market with the so-called “Citizens Omnibus.” From the perspective of the Federation of German Consumer Organisations (vzbv), one thing in particular must be at the center of this effort: the everyday lives of consumers.

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  3. Ein Jugendlicher steht in einer U-Bahn-Station und blickt auf sein Handy, das er in der Hand hält.

    Credit: zinkevych - 123rf

    22.04.2026Digital Networks Act: Proposal Weakens Consumer Rights and Increases Cost of Living

    The European Commission has published a proposal for a Digital Networks Act. With this initiative, it aims to comprehensively harmonise European telecommunications law and adapt it to technological developments. The Federation of German Consumer Organisations (vzbv) calls for consumer protection to be given priority.

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  4. flughafen_fotolia_yakobchukolena_125524652_m.jpg

    Credit: YakobchukOlena - fotolia.com

    23.03.2026Airline may not charge extra fees for reasonable hand baggage

    Spanish carrier Vueling allows passengers in its “Fly Light” fare to take only one single item no larger than 40 × 30 × 20 centimeters. Larger or additional hand baggage costs extra. This practice violates EU law, the Higher Regional Court Hamm has now ruled following a lawsuit filed by the Federation of German Consumer Organisations (vzbv). Vueling has since lodged a formal objection against the default ruling.

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  5. internet-smartphone-laptop_fotolia_arthurhidden_65046718.jpg

    Credit: arthurhidden - fotolia.com

    06.03.2026Trusted flagger: Reports of illegal content are not being adequately processed by platforms

    As a trusted flagger, the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband) reported suspected illegal content on various online platforms last year. The first annual report shows that some platforms have provided no feedback, insufficient feedback or feedback that was too late.

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  6. menschen-kleidung-onlineshopping-detail.jpg

    Credit: Rawpixel.com / Fotolia

    02.03.2026Consumer association finds violations in reporting illegal content

    Online platforms repeatedly make it difficult for users to report illegal content as legal violations. This is shown by an investigation by the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband). A total of ten online marketplaces and social media platforms were examined – each from the perspective of adult, unregistered and minors. The Digital Services Act (DSA) stipulates that online platforms must offer easily accessible and user-friendly reporting and complaint mechanisms.

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