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Policy work
- Topics
  Topics
  Here, you can find a selection of topics relating to consumer policy that vzbv works on.
- EU consumer policy
  EU consumer policy
  Find out more about consumer policy in the EU.
- Experts
  Experts
  Get to know vzbv’s experts and the fields they work in.
- Policy work
  Everything offered by vzbv for people working on consumer policy.
Media
Consumers
- Advice & information
  Advice & information
  You can find all the information services and advisory services on consumer-related topics here.
- Collective redress
  Collective redress
  vzbv launches collective redress actions on behalf of aggrieved consumers. You can find more information about this here.
- Consumers
  Consumers can find everything offered by the consumer associations and vzbv here.
About us
- About vzbv
  About vzbv
  vzbv campaigns for strong consumer rights, fair markets and safe products and services. Find out how we work, and what our association stands for here.
- Executive Director
  Executive Director
  Find out more about vzbv’s Executive Director Klaus Müller.
- Our members
  Our members
  Together with its members, vzbv forms a strong network for protecting consumers in Germany and Europe.
- Contact
  Contact
  You can find an overview of vzbv’s contact details here.
- About us
  As an umbrella organisation, vzbv brings together the strength of 16 consumer associations, plus 28 additional organisations focused on consumer policy. You can find out all about the organisation’s work here.

Policy work

Everything offered by vzbv for people working on consumer policy.

Topics

A selection of topics relating to consumer policy that vzbv works on.

EU consumer policy

Learn more about consumer policy in the EU.

Das Gebäude des Verbraucherzentrale Bundesverband in Berlin

Experts

Get to know vzbv’s experts and the fields they work in.