Credit: vzbv unter Verwendung von Avantgarde | fotolia.com
Topics
A selection of topics relating to consumer policy that the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband – vzbv) works on.
The economic dependence of consumers and business users on large digital gatekeeper platforms has increased. It is time to update the rules for platforms.
Many consumers use internet telephony and messenger services every day to stay in touch with friends and family. Web surfing is also part of everyday life.
Consumers’ data and IT systems are increasingly faced with online threats. Examples include identity and data theft or attempts of digital blackmailing.
vzbv calls for a fundamental reform of product liability law. To protect consumers, the provisions must be adapted to the requirements of the digital world.
Life insurance policies, current accounts, building loan contracts – financial planning is life planning. Consumers use many different financial services.
The lack of regulation in terms of sustainability and green claims opens the door for greenwashing. vzbv thus calls for stricter regulations for green claims.
The majority of consumers wants to consume more sustainably. For most of them this is very difficult because sustainable products are still the exception.