Digital and media
Discussions are taking place at both national and European level on how to foster the availability of data.
The economic dependence of consumers and business users on large digital gatekeeper platforms has increased. It is time to update the rules for platforms.
Competition in digital markets
Big Tech companies control access to online platforms and digital ecosystems by impeding competitors and restricting consumers’ freedom of choice.
The protection of personal data thus forms an essential cornerstone for people’s autonomy and self-determination in our society.
Many consumers use internet telephony and messenger services every day to stay in touch with friends and family. Web surfing is also part of everyday life.
Artificial Intelligence & algorithmic systems
Algorithmic systems have an increasing impact on decisions about consumers, for example via scoring procedures in the financial sector.
Food contact materials
Plasticisers in drinking bottles or formaldehyde in coffee cups – when it comes to food, consumers are exposed to countless harmful subsubstances.
Legal affairs and trade
The rules on product safety in the EU date back to 2001. Since products and markets have changed in the meantime, the rules require an urgent update.
Through the use of market monitoring vzbv scrutinises digital markets, the the energy sector and financial markets from the consumer perspective.
Market Monitoring Digital
Online purchases, smartphone apps, price comparison tools – the daily life of a consumer has long been largely digitalised.
Market Monitoring Finance
Life insurance policies, current accounts, building loan contracts – financial planning is life planning. Consumers use many different financial services.
Many products, especially electric devices, do not last as long as they used to, which is an annoyance for consumers.
Due diligence in global supply chains
The majority of consumers wants to consume more sustainably. For most of them this is very difficult because sustainable products are still the exception.