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About Verbraucherzentrale Bundesverband

Find out how vzbv works, and what the association stands for.

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30.07.2026What the “Citizens Omnibus” should deliver for consumers

Greater everyday usability and simpler EU consumer rights

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22.04.2026Digital Networks Act: Proposal Weakens Consumer Rights and Increases Cost of Living

Position paper of the Federation of German Consumer Organisations (vzbv)

23.03.2026Airline may not charge extra fees for reasonable hand baggage

Judgement in absentia in carry-on baggage dispute: German court upholds Federation of German Consumer Organisation’s lawsuit against airline Vueling

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06.03.2026Trusted flagger: Reports of illegal content are not being adequately processed by platforms

Report on the activities of the Federation of German Consumer Organisations as a trusted flagger

02.03.2026Consumer association finds violations in reporting illegal content

Ten major platforms violate the DSA

You can see Ramona Pop. The interior of the vzbv building can be seen in the background. — Credit: © Dominik Butzmann / vzbv

20.11.2025Simplifying EU Digital Legislation: Clear Rules Instead of Undermining Fundamental Rights

Statement by Ramona Pop on the European Digital Omnibus Proposal

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Focus on

Online-Shopping

Online shopping is convenient. But time and again, consumers receive unsafe products instead of bargains. Online marketplaces need to take more responsibility.

Healthy eating

Consumers want to have a healthy and balanced diet. However, this is often difficult to achieve in everyday life. The healthy choice must also become the easy choice.

Electricity prices

People in Germany pay some of the highest electricity prices in Europe. However, energy must be affordable for all consumers. Therefore meaningful cost reductions are necessary.

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Consumer Policy Check

Which consumer policy issues is the Federal Government currently working on? Why is this important for consumers? And what is the Federation of German Consumer Organisations calling for?

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This is how Verbraucherzentrale Bundesverband works for consumers — The Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband – vzbv) is an umbrella organisation that pools expertise from 16 Consumer Associations and more than 30 sector-specific consumer-policy associations – comprising over 2,000 organisations and seven million individual members – to advocate for strong consumer rights in Germany.

Video:

https://youtu.be/iSgjTTRNAa4

Welcome to Verbraucherzentrale Bundesverband