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General consumer issues | Documents

BEUC statement on latest Mattel recall

05.09.2007

The latest recall of Mattel toys would suggest that the company is carrying out more safety checks on its products. ...more

Consumers International World Congress 2007

23.08.2007

18th Consumers International World Congress in Sydney, Australia ...more

European consumer policy: Charter aims to improve consumer protection on the Internet

15.03.2007

The Federation of German Consumer Organisations vzbv has welcomed the new Charter of Digital Consumer Rights. The charter, which was presented by Federal Minister for Consumer Policy Seehofer, defines consumers' fundamental rights in the digital world. ...more

Consumer policy in the European Union needs to address consumers' real problems

20.11.2006

What the German EU Presidency needs to do
Markets exist to meet consumer needs, not vice versa. This simple truth is sometimes forgotten in the debate on future of the European single market and the Lisbon Agenda. The German Presidency thus presents a unique opportunity to put consumer policy where it belongs: at the top of Europe's political agenda. ...more

German EU Presidency: Seehofer and vzbv to work out Charter of Consumers' Digital Rights

15.11.2006

Consumer policy to be better integrated into other policy fields
A delegation of European and German consumer representatives has today met German Consumer Affairs Minister Horst Seehofer to present consumer priorities for the German Presidency. ...more

Consumer Protection in Digital Media

13.07.2006

Study on licensing and use conditions and technical protection measures which are used on the German market: The consumer perspective - Summary of the Study
by Till Kreutzer, Rechtsanwalt, Büro für informationsrechtliche Expertise (i.e.), Hamburg
in order by Verbraucherzentrale Bundesverband e.V. ...more

Introduction and National Policy in Consumer Education

29.05.2006

Speech at the Conference on the EU-funded project "Consumer Education for Adults - Network (CEAN)" : "Putting Consumer Policy into Practice - Putting Practice into Consumer Policy”
by Prof. Dr. Edda Müller, Executive Director of the Federation of German Consumer Organizations, in Berlin, Ludwig-Erhard-Haus ...more

Consumers International guide for consumer organisations

13.02.2006

First steps in Standards representation: a Consumers International guide for consumer organisations
The aim of this CI-guide is to provide guidance to consumer organisations to assist and encourage them to become involved in the development of standards. The guide provides information on ‘first-steps' how to participate in standards making. The guide is intended for staff and volunteer workers of consumer organisations. ...more

Scientific Advice to Consumer Protection Policy

13.01.2006

Statement at the Berlin-Brandenburg Academy of Sciences & Humanities / Fritz Thyssen Stiftung
Expert Symposium: Quality Control In Scientific Policy Advice in Berlin
In view of the constellation of political actors, consumer policy is in urgent need of the support provided by scientific expertise. In the statement will be explained the current situation. ...more

Sustainable Consumption: The need for a strong consumer policy

13.10.2005

Paper prepared for presentation at the Sixth Open Meeting of the Human Dimensions of Global Environmental Change Research Community
The Open Meetings are the world's largest social science gathering dealing with global change issues. After 5 successful Open Meetings which have taken place all over the world, IHDP is happy to bring the 6th Open Meeting to Bonn and welcomes day guests who are interested in viewing the scientific sessions and activities. ...more

Consumer Watchdogs - A Model for Germany?

27.09.2004

International conference in Berlin on 27 September 2004: "Consumer watchdogs - a potential model for the liberalised markets in Germany?” ...more

Ensuring coherence and follow up - a perspective from civil society

09.09.2004

Speech at the Second OECD Workshop on Spam, 8-9 September 2004 in Korea by Patrick von Braunmühl, Deputy Director of the Federation of German Consumer Organisations and Co-Chair of the TACD Internet Working Group ...more

Consumer Interests and Sustainable Development in International Law

30.04.2004

An examination of international legal regulations affecting consumer interests and sustainable development. ...more

Consumers who have been left out in the cold…

12.03.2004

Dossier on marginalised consumers, prepared for World Consumer Day 2004. ...more

Consumer policy - how to re-direct consumption trends?

04.03.2004

Statement by vzbv Executive Director Edda Müller at the European Parliament on the "State of the World 2004”. ...more

Regulation on Consumer Protection Cooperation

19.02.2004

Proposal by the vzbv for a regulation on cooperation in the area of consumer protection. ...more

The Future of Consumer Protection at a Global Level

13.10.2003

Speech by vzbv Executive Director Edda Müller at the opening session of the 2003 Consumers International World Congress in Lisbon ...more

Integrated Product Policy and Governance in Europe: The Stakeholder Perspective

09.09.2003

Statement at the International Summer Academy: "Governance and Sustainability" ...more

Sustainable Consumption: Projects and Activities of the vzbv

15.07.2003

The vzbv is helping promote sustainable consumption among consumers, yet it is also convinced that its success is dependent upon strong political support for the concept of sustainable consumption. ...more

Consumer Protection and Collective Legal Action

13.03.2003

An overview of collective legal action undertaken by the vzbv in the fields of unfair trading and general terms and conditions of trade. ...more

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